I’ve been thinking a little about the design of PowerPoint, WordPress, and WordPress.com lately. More specifically, I’ve been thinking about Edward Tufte’s criticism of how the design of the PowerPoint software is to blame for the Challenger disaster.
“Users hate the new placement of the button for the feature we shipped last week. No one can figure out where to find it and they’re throwing bricks through our windows.”
Desktop Software Designer: “We can hide under our desks until the next release literally ships to physical stores 12 months from now. People will have to drive a car to buy it.”
Web Designer: “I just moved it back. Let’s figure out a way not to have that happen again. But if it does, we can still just move it back.”